Frequently Asked Questions
Frequently Asked Questions – Laguna Hills Plumbing Pros
At Laguna Hills Plumbing Pros, we believe that an informed customer is a happy customer. We understand that plumbing issues can be confusing and stressful. Whether you are dealing with a sudden emergency or planning a major renovation, you likely have questions about how your system works and what steps to take next. We have compiled this comprehensive list of frequently asked questions to provide you with the answers you need. We are the local plumbing expert dedicated to serving the community of Laguna Hills California with transparency and expertise.
From understanding why your water heater is making noise to knowing what to do when a pipe bursts, this guide covers it all. We are a full service plumbing company, which means we have the knowledge to address inquiries regarding drains, pipes, fixtures, gas lines, and more. If you do not see your specific question listed here, please contact us directly. We are always ready to assist you with your plumbing needs.
General Plumbing Services Questions
What areas do you serve?
We are proud to be a locally focused business. We primarily serve Laguna Hills California and the surrounding neighborhoods. We understand the specific plumbing challenges of this region, from soil conditions that affect underground pipes to the water quality that impacts water heaters. Our service area extends to nearby communities to ensure that reliable help is always within reach. We cover residential plumber needs as well as commercial plumber requirements throughout the area.
Do you offer emergency services?
Yes, absolutely. Plumbing disasters do not adhere to a convenient schedule. We operate as an emergency plumber near me because we know that a burst pipe or a sewage backup requires immediate attention. We offer 24 hour plumber services to ensure that you have support whenever a crisis strikes. Whether you need a weekend plumber or an after hours plumber, Laguna Hills Plumbing Pros is available to provide 24 7 plumbing help.
How do I find a trustworthy plumber?
Finding a trustworthy plumber involves looking for a company that is established in the community, offers clear communication, and treats your home with respect. At Laguna Hills Plumbing Pros, we strive to be the answer to how to find a trustworthy plumber. We prioritize honesty and quality workmanship. We do not use high pressure sales tactics. Instead, we provide thorough assessments and explain the necessary repairs so you can make an informed decision. We are the best plumbing company for homeowners who value integrity.
Do you handle commercial plumbing?
Yes, we are an experienced commercial plumber. We understand that businesses have unique needs, including high usage fixtures and specific code requirements. We handle commercial plumbing maintenance, restroom repairs, and large scale water line services. We work efficiently to minimize disruption to your business operations. From restaurants needing grease trap services to office buildings requiring repiping, we have the capacity to handle it all.
Emergency Plumbing Questions
What constitutes a plumbing emergency?
A plumbing emergency is generally any situation that causes immediate water damage, poses a health risk, or leaves you without essential services. Common examples include a burst pipe repair need, a sewage backup, an overflowing toilet, or a complete lack of water. If you are searching for emergency plumbing because water is flooding your home, that is definitely an emergency. Issues like a dripping faucet, while annoying, can usually wait for a scheduled appointment, whereas a gas leak or a main line failure requires a fast response plumber immediately.
What should I do if a pipe bursts?
If you experience a burst pipe, the first step is to stop the water flow. You need to perform an emergency water shut off. Locate your main water shut off valve, which is usually found where the main water line enters your home or near the street curb. Turn it clockwise to shut off the water. Once the water is off, contact us immediately. We are the plumber for burst pipe situations and will arrive quickly to repair the damage. Do not touch any electrical appliances if they are wet.
My toilet is overflowing. What do I do?
An overflowing toilet is a sanitary hazard. First, remove the lid of the tank and push down the flapper valve to stop water from entering the bowl. Then, turn off the water supply valve located behind the toilet near the floor. Do not flush the toilet again. This situation often indicates a clog in the toilet trap or the main sewer line. Contact us for overflowing toilet help. We provide emergency drain cleaning to clear the blockage and restore function.
Drain Cleaning and Sewer Line Questions
Why is my kitchen sink draining slowly?
A slow draining kitchen sink is often caused by the accumulation of grease, soap scum, and food debris inside the pipes. Over time, these substances coat the pipe walls, narrowing the passage. If you are wondering why is my kitchen sink drain keeps backing up, this buildup is likely the culprit. We recommend professional drain cleaning for clogged kitchen sink issues. Avoid using chemical drain cleaners, as they can damage your pipes. Instead, call us for a clogged kitchen sink fix that is safe and effective.
What is hydro jetting and do I need it?
Hydro jetting is an advanced drain cleaning method that uses high pressure water streams to scour the interior of your pipes. Unlike a traditional snake that punches a hole through a clog, hydro jetting removes grease, scale, and even tree roots completely. You might need hydro jetting if you have recurring clogs, a slow draining bathtub help request that snaking did not fix, or if you are a commercial property with heavy grease usage. It is the best solution for restoring older pipes to near new condition.
How do I know if I have a main sewer line blockage?
A main sewer line blockage affects all the drains in your home. Common signs include water backing up into the bathtub or shower when you flush the toilet, a gurgling sound coming from your drains, or multiple fixtures draining slowly at the same time. This is a serious issue that often requires sewer drain cleaning. In Laguna Hills California, tree roots are a frequent cause of these blockages. We are the experts in underground water line repair and main line cleaning to resolve these deep system issues.
Why does my bathroom sink smell?
A foul odor coming from your bathroom sink usually indicates a buildup of bacteria and organic matter (hair, soap, skin cells) in the overflow drain or the P-trap. It could also mean that the water in the P-trap has evaporated, allowing sewer gas to escape. Run the water to fill the trap. If the smell persists, you may have a clog that requires bathroom sink clog removal. We can clean the drain thoroughly to eliminate the odor.
Water Heater Questions
Why is my water heater making a knocking noise?
Noisy banging pipes in walls or rumbling sounds coming from the water heater tank are often caused by sediment buildup. In areas with hard water like Laguna Hills, minerals settle at the bottom of the tank. When the heating element turns on, it boils the water trapped under the sediment, creating popping bubbles. This can damage the tank and reduce efficiency. We offer water heater maintenance to flush out this sediment and silence your system.
Should I repair or replace my water heater?
This depends on the age and condition of the unit. If your water heater is over 10 years old and experiencing frequent issues like water heater not staying hot, replacement is often more cost effective than repeated repairs. If you have a water heater leaking from bottom, replacement is usually the only option as the tank integrity is compromised. However, for minor issues like a faulty thermostat or a broken heating element on a newer unit, water heater repair is the best choice. We can help you evaluate your options.
What are the benefits of a tankless water heater?
Tankless water heaters heat water on demand rather than storing it in a tank. This provides an endless supply of hot water, which is perfect for large families. They are also more energy efficient because they do not suffer from standby heat loss. They take up less space, mounting on a wall instead of occupying floor space. We are the tankless water heater install expert in Laguna Hills California. We can assess if your home’s gas and electrical systems are compatible with a tankless upgrade.
What should I do if I have no hot water?
A no hot water plumber emergency can be caused by several things. If you have a gas heater, check if the pilot light is out. If it is an electric heater, check your breaker panel. If these simple checks do not resolve the issue, contact us. It could be a failed thermocouple, a broken dip tube, or a burnt out heating element. We offer water heater repair same day service to diagnose and fix the problem quickly.
Pipe Repair and Leak Detection Questions
How can I tell if I have a hidden water leak?
Hidden leaks can be destructive. Signs include a sudden increase in your water bill, the sound of running water when all taps are off, warm or damp spots on the floor, or mold growth on walls. You might also notice a decrease in water pressure. If you suspect a leak, contact us for leak detection. We use specialized equipment to locate leaks behind walls or under slabs without tearing up your home unnecessarily.
What is a slab leak?
A slab leak is a leak that occurs in the water pipes buried beneath the concrete foundation of your home. This is a common issue in Laguna Hills due to copper pipes reacting with the soil or concrete. Slab leaks can cause structural damage if left untreated. We specialize in slab leak repair. Depending on the location and severity, we may recommend a spot repair or rerouting the pipe through the walls to bypass the slab entirely.
Why is my water pressure low?
If you are asking why is my water pressure low, it could be due to several factors. It might be a failing pressure regulator, a hidden leak, or mineral buildup inside older galvanized pipes restricting flow. We are the low water pressure plumber who can diagnose the root cause. If your pipes are old and corroded, we may suggest repiping services to restore full flow and pressure to your home.
What causes pinhole leaks in copper pipes?
Pinhole leaks are small holes that develop in copper piping, often caused by a chemical reaction between the water chemistry and the metal, known as pitting corrosion. While small, these leaks can cause significant water damage over time. We act as the plumber for leaking ceiling issues often caused by these pinholes. If you experience frequent pinhole leaks, it may be time to consider repiping with PEX, which is resistant to this type of corrosion.
Fixture and Garbage Disposal Questions
My garbage disposal is humming but not grinding. What is wrong?
If your disposal is humming, it means the motor is getting power but the flywheel is stuck. This is often a garbage disposal jammed won’t turn scenario caused by a bone, fruit pit, or foreign object. Turn off the unit immediately to prevent the motor from burning out. Do not put your hand inside. Contact us for garbage disposal repair. We can unjam the unit and reset the overload protector.
Why does my toilet keep running?
A toilet keeps running what to do is a common question. It is usually caused by a worn out flapper valve that is not sealing properly, allowing water to leak from the tank into the bowl. It could also be a maladjusted float or fill valve. This wastes a tremendous amount of water. We provide toilet repair to fix these internal components and stop the waste. If the toilet is old and inefficient, we can also perform a new toilet installation.
Can you fix a dripping faucet?
Yes, we provide leaking faucet repair for all types of faucets. A dripping faucet is usually caused by a worn washer, O-ring, or cartridge. While it seems minor, it wastes gallons of water and can stain your sink. We carry parts for major brands and can fix the leak quickly. If the faucet is corroded or you want an aesthetic upgrade, we also offer faucet installation services.
Do you install appliances?
Yes, we act as a dishwasher hookup plumber and can install water lines for various appliances. We provide ice maker water line installation for refrigerators, ensuring a leak free connection. We also connect washing machines and steam dryers. Proper installation is crucial to prevent leaks that can damage your cabinets and floors.
Gas Line Questions
Do you repair gas lines?
Yes, we are licensed to handle gas piping. We provide gas line repair and gas line installation services. This includes lines for water heaters, furnaces, stoves, and fireplaces. We also install outdoor gas line for grill setups.
What should I do if I smell gas?
URGENT SAFETY WARNING: If you smell sulfur or rotten eggs, hear a hissing sound near a gas pipe, or suspect a gas leak, go outside call 911 immediately as this is a serious emergency that needs urgent attention. Do not turn any electrical switches on or off, do not use a phone inside the house, and do not attempt to find the leak yourself.
Once the emergency responders have declared the area safe, we can act as your emergency gas plumber to locate and fix the leak. We use pressure testing to ensure the system is completely sealed before service is restored.
Can you move a gas line for a kitchen remodel?
Yes, we assist with kitchen remodel plumbing, including moving gas lines. If you are relocating your stove or installing a new cooktop, we can extend or reroute the gas line to the new location. We ensure that the pipe sizing is correct for the BTU requirements of your new appliance. We perform gas line installation for stove and range upgrades safely and to code.
Maintenance and Prevention Questions
How often should I have plumbing maintenance done?
We recommend scheduling an annual plumbing maintenance service. Regular inspections can catch small issues like slow leaks or water heater corrosion before they become major emergencies. During a maintenance visit, we check water pressure, test drains, inspect shut off valves, and flush the water heater. This proactive approach saves you money in the long run.
How can I prevent clogged drains?
To prevent clogs, be careful about what goes down your drains. In the kitchen, avoid pouring grease or oil down the sink, and do not put fibrous foods like celery or potato peels in the garbage disposal. In the bathroom, use hair catchers in the shower and tub drains. Only flush toilet paper; never flush wipes, feminine hygiene products, or paper towels. If you have a slow drain, call us for same day drain cleaning before it becomes a complete blockage.
What can I do about hard water in Laguna Hills?
Hard water is common in Laguna Hills California. It contains high levels of calcium and magnesium that leave scale deposits on fixtures and inside pipes. We can install water softeners or whole home filtration systems to combat this. Addressing hard water protects your appliances, extends the life of your plumbing system, and makes cleaning easier.
Choosing Laguna Hills Plumbing Pros
Why should I choose your company?
Laguna Hills Plumbing Pros is dedicated to providing the highest quality service to our community. We are a local plumber who understands the unique needs of Laguna Hills residents. We are versatile, acting as both a residential plumber and a commercial plumber. We are reliable, offering 24 7 plumbing help when you need it most. We are the best plumbing company for those who want honest, professional, and effective plumbing solutions.
Do you help with plumbing inspections for home buyers?
Yes, we offer plumbing inspection before buying house appointments. Purchasing a home is a huge investment, and you do not want to inherit expensive plumbing problems. We inspect the sewer line with a camera, check the water heater age and condition, test water pressure, and look for signs of past leaks. We provide a detailed report so you know exactly what you are buying.
How quickly can you respond to a call?
We pride ourselves on being a fast response plumber. For emergencies, we prioritize your call to get a technician to your home as soon as possible. For non-emergency services, we offer flexible scheduling to fit your busy life. We are the same day plumber you can count on for prompt and efficient service.
Contact Us
If you have further questions or need to schedule a service, please contact us. We are here to serve the Laguna Hills California community with pride.
Service Areas Include:
We provide plumbing services to the following zip codes and nearby regions:
- Laguna Hills: 92653, 92654, 92637
- Lake Forest: 92630
- Mission Viejo: 92691, 92692
- Laguna Woods: 92637
- Irvine: 92603, 92618
- Aliso Viejo: 92656
- Laguna Beach: 92651
Contact Laguna Hills Plumbing Pros today for all your plumbing needs.
Plumbing Pro Services
Committed To Flowing Water & Peace Of Mind
Reliable plumbing solutions for residential and commercial needs. We ensure your pipes, drains, and fixures are working perfectly.
We Deliver Expert Results
Don’t gamble with your plumbing. We combine years of experience with modern technology to deliver lasting repairs and installations. Our team respects your time and your property.
- Fixture Installation
- Leak Detection
- Modern Diagnostics
- Drain Cleaning